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Granite State Management & Resources
Student Loan Servicing

We're here to help you successfully manage your student loans.

An Important Message from Federal Student Aid

(March 30, 2020) Federal Student Aid's coronavirus disease 2019 (COVID-19) information page is located at The page includes information about relief to student loan borrowers, including those who have defaulted on their federal student loans. Please visit the page regularly for updates.

President Trump signed the CARES Act on March 27, 2020, which will provide additional flexibilities related to COVID-19. Websites and systems are being updated as quickly as possible to reflect changes in the law. We appreciate your patience.

An Important Message for Our Borrowers in Response to COVID-19

Our Granite State Management & Resources (GSM&R) team members remain deeply committed to working with our borrowers during the COVID-19 emergency.

If your federal student loans are being serviced by GSM&R on behalf of the U.S. Department of Education (your GSM&R account number begins with F8), your account has been updated to reflect a 0% interest rate for the period of March 13, 2020 through September 30, 2020. Your account has also been updated to reflect an administrative forbearance which temporarily suspends (stops) payments for the same timeframe. No further action is needed on your part. For additional information regarding these automatic relief options please click here.

To view information regarding the servicing of all other GSM&R loans (your GSM&R account number begins with C7), including federal and alternative loans (TREE®, LEAF®, and EDvestinU®), please click here.

Important Messages

Holiday Closure
In observance of Independence Day, we will be closed Friday, July 3. Normal, virtual business hours will resume Monday, July 6.
Office Closure Announcement
Please Note: To help protect the health of our team members, our Concord campus is temporarily closed. All normal business operations continue to function remotely from 8 a.m. to 6 p.m. ET Monday through Friday. Borrowers are encouraged to log in and utilize the online services available through Manage My Account.
TDI 2019
2019 Tax Deductible Information (TDI) is Now Available.
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Online Correspondence Available
Online Correspondence Available
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