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Granite State Management and Resources is an Official Servicer of Federal Student Aid


An Important Message from Federal Student Aid

Federal student loan flexibilities for the COVID-19 emergency have been extended at least through September 30, 2021. We are updating our websites and systems as quickly as possible to explain the types of relief now available for federal student loans held by the Department of Education. We appreciate your patience. Visit StudentAid.gov/coronavirus for updates.

For more information on your federal student loans serviced by GSM&R on behalf of Federal Student Aid (your GSM&R account number begins with F8), please click here. To view information regarding the servicing of all other GSM&R loans (your GSM&R account number begins with C7), including federal and alternative loans, please click here.

(Updated January 20, 2021)

Important Messages

Office Closure Announcement
Please Note: To help protect the health of our team members, our Concord campus is temporarily closed. All normal business operations continue to function remotely from 8 a.m. to 6 p.m. ET Mon. - Fri. Borrowers are encouraged to log in and utilize the online services available through Manage My Account.
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F8 Account Number

If your account number begins with F8,
please call 1-888-556-0022.

C7 Account Number

If your account number begins with C7,
please call 1-800-719-0708.