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Granite State Management and Resources is an Official Servicer of Federal Student Aid

Granite State to Stop Servicing Federal Student Loans When Current Contract Ends

In the next few months, Granite State will be working closely with the U.S. Department of Education (ED) to transfer all federal student loans currently held by Granite State to Edfinancial Services.

Please note that this change will not affect the existing terms, programs, or available repayment plans on your loans, nor will it affect the temporary suspension of payments and 0% interest benefits applied for the COVID-19 emergency. Auto-debit information will be transferred to Edfinancial Services; however, borrowers should contact Edfinancial Services to verify information once the transfer is complete.

Affected borrowers can expect to receive more information about this transfer from ED and Granite State, and once the transfer is complete borrowers can expect to receive additional information from Edfinancial Services. Be sure to read these notices fully. You can also visit StudentAid.gov/granitestate for the latest updates and information on loan transfers.

You can check your current balance(s) online, and if you have questions, please contact Granite State at 1-888-556-0022.

Just Announced: Student Loan Repayments to Restart After Jan. 31, 2022

We are updating our websites and systems as quickly as possible. We appreciate your patience. Visit StudentAid.gov/coronavirus for updates.

For more information on your federal student loans serviced by GSM&R on behalf of Federal Student Aid (your GSM&R account number begins with F8), please visit our COVID-19 information page for Direct Loans. To view information regarding the servicing of all other GSM&R loans (your GSM&R account number begins with C7), including federal and alternative loans, please visit our COVID-19 information page for FFEL and Alternative Loans.

(Updated September 7, 2021)

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Please Note: To help protect the health of our team members, our Concord campus is temporarily closed. All normal business operations continue to function remotely from 8 a.m. to 6 p.m. ET Mon. - Fri. Borrowers are encouraged to log in and utilize the online services available through Manage My Account.
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F8 Account Number

If your account number begins with F8,
please call 1-888-556-0022.

C7 Account Number

If your account number begins with C7,
please call 1-800-719-0708.