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Granite State Management & Resources 

Student Loan Servicing

We're here to help you successfully manage your student loans.

An Important Message for Our Borrowers in Response to COVID-19

Our Granite State Management & Resources (GSM&R) team members remain deeply committed to working with our borrowers during this national emergency.

If your federal student loans are being serviced by GSM&R on behalf of the U.S. Department of Education (your GSM&R account number begins with F8), we will automatically apply the 0% interest rate effective March 13, 2020. We will also apply a forbearance to your account to temporarily suspend payments automatically if your loan is, or becomes, more than 30 days past due. These changes will take a short period of time to be implemented. Our staff will make these changes for you; no further action is needed on your part.

If your loan is current or less than 30 days past due, you may contact us to request a forbearance. However, if your loan later becomes more than 30 days past due, we will automatically apply the forbearance. Again, our staff will make these changes for you; no further action is needed on your part.

To view information regarding the servicing of all GSM&R loans, including federal and alternative loans (TREE®, LEAF®, and EDvestinU®), please click here.


Important Messages

COVID-19
Federal Student Aid’s coronavirus (COVID-19) information page is located at StudentAid.gov/coronavirus. The page includes information for students, borrowers, and parents about the interest rate waiver announced by President Trump and availability of an administrative forbearance authorized by Secretary DeVos to provide student loan relief to borrowers during the COVID-19 national emergency. Please visit the page regularly for updates.
Office Closure Announcement
Please Note: To help protect the health of our team members, our Concord campus is temporarily closed. All normal business operations continue to function from 8 a.m. to 5 p.m. ET Monday through Friday. Borrowers are encouraged to log in and utilize the online services available through Manage My Account.
TDI 2019
2019 Tax Deductible Information (TDI) is Now Available.
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Online Correspondence Available
Online Correspondence Available
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