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Granite State Management & Resources
Student Loan Servicing

We're here to help you successfully manage your student loans.

An Important Message from Federal Student Aid

(August 18, 2020) President Trump has directed the Secretary of the U.S. Department of Education (ED) to extend federal student loan flexibilities for the COVID-19 emergency through Dec. 31, 2020. We are updating our websites and systems as quickly as possible to explain the types of relief now available for federal student loans owned by ED. We appreciate your patience. Visit for updates.

An Important Message for Our Borrowers in Response to COVID-19

Our Granite State Management & Resources (GSM&R) team members remain deeply committed to working with our borrowers during the COVID-19 emergency.

If your federal student loans are being serviced by GSM&R on behalf of the U.S. Department of Education (your GSM&R account number begins with F8), your account has been updated to reflect a 0% interest rate for the period of March 13, 2020 through December 31, 2020. Your account has also been updated to reflect an administrative forbearance which temporarily suspends (stops) payments for the same timeframe. No further action is needed on your part. For additional information regarding these automatic relief options please click here.

To view information regarding the servicing of all other GSM&R loans (your GSM&R account number begins with C7), including federal and alternative loans (TREE®, LEAF®, and EDvestinU®), please click here.

Important Messages

Office Closure Announcement
Please Note: To help protect the health of our team members, our Concord campus is temporarily closed. All normal business operations continue to function remotely from 8 a.m. to 6 p.m. ET Monday through Friday. Borrowers are encouraged to log in and utilize the online services available through Manage My Account.
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