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Granite State Management & Resources (GSM&R) takes great pride in offering you the highest level of service to help you successfully repay your Private Education loans(s) (TREESM, LEAFSM, and EdvestinUĀ®  loans). 

Private Education Loan Borrowers

Call:

800.719.0708
Monday - Thursday 8AM - 8PM ET
Friday 8AM - 6PM ET
Telecommunications Relay Service (TDD/TYY) dial 711

Make Payments:

Pay Online or
Granite State Management & Resources
P.O. Box 9560
Manchester, NH 03108-9560

Mail:

To submit a written request for assistance, please send your name, account number, a preferred method of contact, and specifics regarding your request to:

Granite State Management & Resources
P.O. Box 2097
Concord, NH 03302-2097
*Do not mail payments to this address. 

Fax:

603.227.5401

Other:

Servicemembers

State-Specific Resources

Federal Family Education Loan Program (FFELP) Borrowers

If you have a Federal Family Education Loan Program (FFELP) loan, your loan(s) have now been transferred to Nelnet for servicing.

Call:

888.486.4722
Monday -  8 a.m. -  9 p.m. ET
Tuesday and Wednesday - 8 a.m. - 8 p.m. ET
Thursday and Friday - 8 a.m. - 6 p.m. ET

Make Payments:

Online: Create an online account with Nelnet at https://nelnet.com to make electronic payments.

Via Phone: To make a payment through Nelnet's automated phone system, or with a Customer Service Representative, call Nelnet at 888.486.4722.

Via Mail: Mail your payment to:

Nelnet
P.O. Box 2970
Omaha, NE 68103-2970

Mail:

Direct any correspondence to:

Nelnet
P.O. Box 82561
Lincoln, NE 68501-2561
*Do not mail payments to this address. 

Fax:

877.402.5816

Feedback

At Granite State Management and Resources, our goal is to help you successfully manage your student loans. Your feedback is important to us. Please contact us using any of the options above, or submit your feedback online.

Visit Us

The Customer Service team is available for walk-in assistance Monday-Friday, 8 AM - 4:30 PM EST.
Location: 3 Barrell Court, Concord, NH 03301

Contact GSM&R online 

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About Us

Granite State Management & Resources (GSM&R) was established in 1986 to assume administration and loan servicing of federal and private student loan programs. GSM&R contracts with NH Higher Education Assistance Foundation (NHHEAF) and New Hampshire Higher Education Loan Corporation (NHHELCO) to provide financial management, data processing and personnel/facilities administration. Loan servicing experience began in 1985 with the servicing of the non-federal alternative loan program, The Alternative Loan for Parents and Students, started in 1983 by NHHEAF. Upon its formation in 1986, GSM&R acquired NHHEAF's loan servicing group. GSM&R began servicing loans available through the Federal Family Education Loan (FFEL) program in the fall of 1993, which coincided with the start-up of secondary market and lending operations by the New Hampshire Higher Education Loan Corporation (NHHELCO). Providing life-of-loan maintenance and servicing for federal and private student loan programs, its nationally recognized loan servicing expertise is a source of pride. We consistently exceed industry standards. Our success is due to our tenured management team, dedicated and proficient staff and overall commitment to excellence.