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Contact Us

Granite State Management & Resources (GSM&R) takes great pride in offering you the highest level of service to help you successfully repay your Federal Family Education Loan Program, Alternative Loan Program, and TREESM, LEAFSM, and EDvestinUĀ®  loans. 


Monday - Thursday 8AM - 8PM ET
Friday 8AM - 6PM ET
Telecommunications Relay Service (TDD/TYY) dial 711

Make Payments:

Pay Online or
Granite State Management & Resources
P.O. Box 9560
Manchester, NH 03108-9560


To submit a written request for assistance, please send your name, account number, a preferred method of contact, and specifics regarding your request to:

Granite State Management & Resources
P.O. Box 2097
Concord, NH 03302-2097
*Do not mail payments to this address. 





State-Specific Resources


At Granite State Management and Resources, our goal is to help you successfully manage your student loans. Your feedback is important to us. Please contact us using any of the options above, or submit your feedback online.

Visit Us

The Customer Service team is available for walk-in assistance Monday-Friday, 8 AM - 4:30 PM EST.
Location: 3 Barrell Court, Concord, NH 03301

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About Us

Granite State Management & Resources (GSM&R) was established in 1986 to assume administration and loan servicing of federal and private student loan programs. GSM&R contracts with NH Higher Education Assistance Foundation (NHHEAF) and New Hampshire Higher Education Loan Corporation (NHHELCO) to provide financial management, data processing and personnel/facilities administration. Loan servicing experience began in 1985 with the servicing of the non-federal alternative loan program, The Alternative Loan for Parents and Students, started in 1983 by NHHEAF. Upon its formation in 1986, GSM&R acquired NHHEAF's loan servicing group. GSM&R began servicing loans available through the Federal Family Education Loan (FFEL) program in the fall of 1993, which coincided with the start-up of secondary market and lending operations by the New Hampshire Higher Education Loan Corporation (NHHELCO). Providing life-of-loan maintenance and servicing for federal and private student loan programs, its nationally recognized loan servicing expertise is a source of pride. We consistently exceed industry standards. Our success is due to our tenured management team, dedicated and proficient staff and overall commitment to excellence.